How do I send my keepsakes to you?
Naturally it can be a bit worrying sending your precious keepsake away. Please be assured that the utmost care goes into the logistics of your keepsake. We do accept keepsakes from all over the world, thanks to our import permit issued by an Australian Government Agency. We highly recommend sending your precious keepsake via registered mail for your own piece of mind. Most clients choose to send us they keepsake in a padded envelope or parcel.
Once we receive your keepsake we will carefully label and store it in our studio. We will send you a notification via our website once this is done.
Breastmilk Jewellery Keepsake:
Please only send us 10 ml of expressed milk. The milk does not have to be fresh as she is not for consumption. If your milk is frozen, we just ask that your thaw the milk prior sending. 10ml of expressed milk is plenty for up to 3 jewellery pieces. 40ml if expressed milk is required for our DNA keepsake paintings. Please send your milk in a new breastmilk storage bag, which is wrapped in paper towel and placed in a second new breastmilk storage bag. Please do not use zip lock bags, as they do not withstand the pressure of logistics. We will return any preserved milk to you, should there be any left over.
Placenta / Cord
Perfect if the placenta or the cord is already professional dried. Placenta can be sent either dried or pulverised. Two capsules are usually plenty for up to 4 pieces of jewellery. We ask that you only sent us what you can part with. While we send everything back what we haven’t used we would feel saver knowing you haven’t send us the very last piece of your precious dried placenta or umbilical cord.
Hair Keepsake Jewellery:
We always get asked how much hair we will need. This is such a tricky question because each design is so different and unique. You are the designer of your keepsake piece. Naturally darker hair is more visible than lighter hair and therefore a small amount of dark hair can make a bigger impact than blond hair. Visually, quarter the size of your small fingernail is usually plenty. Again, we work with you to create a keepsake you love and treasure.
We do understand how difficult this is for you and therefore only require a very small amount of remains (1 teaspoon) for jewellery. We promise to return any unsused remains with your keepsake creation. The utmost respect and care goes into your creation.
Please contact us for keepsake paintings as this depends on the size of the painting. All unused ashes are return to you with your keepsake package.
Dried Flower Keepsake:
Please place your dried flowers in a paper towel and place carefully in a zip lock bag.
Please contact us for any keepsake instructions should you not find the information in here.
Where and how do I send my keepsake to you?
Please post your keepsake in a clearly label storage bag (breastmilk bag for breastmilk). Please label the bag with your name and order number and mark ‘for jewellery purpose only’.
This storage bag needs to be wrapped in a paper towel and again placed in a lockable plastic bag or container (screw on lid only) . It is very important that you label both storage bags / containers with your name and order number.
Our shipping details are:
PO Box 2778
Mareeba 4880 Qld
We will carefully check your keepsakes when they arrive at our studio.
We will send you a confirmation email through our website after we labelled and securely stored you keepsake in our studio.
We highly recommend sending your keepsakes via registered mail so you can see where you parcel is at any time. Please note that we are living in a remote town and postage within Australia can take up to 10 business days and 4 business days for express post. Postage from all other countries can take up to 6 weeks.
We are very much looking forward creating this beautiful creation for you.
Please don’t hesitate to reach out to us should you have any questions in between.
If you are a client based overseas, please follow the link to print our import permit for breastmilk and placenta. All other keepsakes do not need a permit.
What is your turn around time?
Our standard turn around time is 8 weeks from the moment we have received your keepsake. Please note that we do offer an Express service which can be purchased with your creation at checkout or separately.
We handcraft all our jewellery our self and create our unique Immerstones (keepsake stones) too. Allot of work, soul and love goes into your piece.
We will send you an email notification when your keepsake arrives at our studio.
This email will have a date your creations are ready to be shipped back to you.
Do you offer an Express Service?
We realize that sometimes we need things a little quicker than usual, especially when the keepsake is something so very close to your heart. This express upgrade will have your keepsake creation completed outside of regular studio time and studio hours and during my own personal overtime hours.
By purchasing the “Express Service”, your order is noted as “high priority” and will be completed within 4 weeks starting from the day we receive your keepsake.
Please note that once the order for the actual item is purchased, no changes to the item can be made.
What does our ‘Express’ Package include?
- Your order will be next in line to be filled
- Guaranteed finish within three weeks from the day we receive your keepsake
- Postage via express post within Australia
- Postage via Priority Mail for the rest of the world, please note we can not influence time your parcel is held at customs in your country
Do you ship worldwide?
We create for clients worldwide and it is such an honour to be able to.
We do hold a special import permit to import small amounts of expressed breastmilk so your keepsakes can arrive safe at our studio.
We will send you a copy of our permit for you to print and include in your postage.
All other keepsakes, such as remains, do not need an import permit. Please bare in mind that postage to Australia can take up to 8 weeks unless you send express.
Do you offer AfterPay or ZipMoney?
Yes, we accept both AfterPay and ZipMoney for Australian based clients.
Other payment methods are:
- Credit Card
What keepsakes do you work with?
We are only limited by our creativity.
We specialise in creating keepsakes stones from precious remains or preserved breastmilk and everything in between like:
- umbilical cord,
- fabric from wedding dress
- fabric from a pets collar
- and much more
As well as the jewellery, I am also a Keepsake Artist and I am passionate in creating art work that features your precious keepsake.
Do all remains have the same colour?
Before I started creating keepsake jewellery I was not aware how unique each individual souls remains are.
I have not come across remains that do look alike. This will mean that your keepsake stone-like gem will have a colour of its own. Just like the soul that was or still is with it.
You are very welcome to select a colour from our colour chart and we will incorporate this look into your keepsake.
Do you use my breastmilk for my keepsake?
We love labelling and colour coding when we work with your keepsakes.
We take utmost care of your precious keepsake whilst in our care.
When your parcel arrives, it is meticulously checked and labeled against your order before being stored away in a safe area.
Throughout the whole process we label every single step which is important for you and it helps us with our order volume.
We have a designated storage area in our private and peaceful studio for all keepsake inclusions whilst they are in our care.
What is an Immerstone?
All our keepsakes are created with the utmost respect. Our ‘Immerstones’ made from breastmilk, remains, placenta or umbilical cord are mineral or gemstone infused and are wo-man made stones bonded with a drop of resin for protection and longevity. All other keepsake stones are set in a jewellery grade epoxy resin.
Our colour chart will give you some indication of what your keepsake could look like. Please bear in mind that this type of jewellery is very individual and unique and slight variations can apply.
This is a handmade piece of jewellery, lots of love, soul and care goes into our pieces. It is the nature of our jewellery that she is raw and organic in style.
Immeryours has been creating keepsake jewellery since the beginning of 2016 and our Immerstones©™ where created in 2018. Immerstones©™ are the product of tirelessly working and creating while searching for the best material to hold such precious keepsakes.
Where applicable, we will return any keepsakes that where not required for your piece of jewellery or art. You will find postage information and shipping details under ‘More Info’ and also on top of each category.
Always with gratitude,