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Memorial-Hair-Jewellery-Australia

Thank you

Thank you for trusting us with creating your precious keepsake. Our goal is to ensure your comfort throughout this experience. Below, we’ve summarized our shipping instructions. If you have any questions, please feel free to reach out via email.

The amount listed is sufficient for up to four pieces of jewellery. Please do not send us any more unless otherwise asked by us, and only send us what you feel comfortable posting.

Postal Address:

Immeryours

PO Box 1130

Midge Point  Qld 4799 

How to send keepsakes

Sending your keepsake to us via mail

Being kind to the environment is very important to us. We pride ourselves on being an eco-friendly and sustainable business. We kindly ask that you reuse your return care kit’s cardboard box and place everything in the prepaid envelope. If applicable, please return the measuring spoon so we can clean and disinfect it in order to reduce plastic waste. We will recycle all paper and cardboard materials here in our Whitsunday Studio. If possible, please don’t use sticky tape or plastic unless you feel it is necessary for the safety of your keepsake. 

Take the pouch to your nearest post office for proof of lodgement and lodge it over the counter or conveniently lodge it in a red street posting box.

We suggest retaining your tracking number for your peace of mind.

Our studio is located in a remote town. Therefore regular postage to our beautiful place can take up to 10 business. We check our mail twice weekly, and your precious cargo is securely stored in our post office box until we collect it. AustraliaPost will usually mark your mail as ‘Awaiting Collection’ or “Delivered’ so you know your precious cargo has arrived at our Post box. 

Checking, labelling and storing after we receive your keepsake can often take up to 24 hours. We will send you a confirmation email after we have labelled and stored your inclusions. Your email will include an approximate finish date as well.

Postal Address:

Immeryours

PO Box 1130

Midge Point Qld 4799

As always, you are welcome to reach out at any time should you have any questions. 

Warmest Regards,

Anja & Immeryours Team