We want to make this journey as easy as it can be, despite the emotions that you may be feeling, sending off a keepsake, trusting me, making the decision to immortalise your memento. My process is explained below, but I’m always just a phone call away if you are feeling a little untethered about the project at any time.

Your comfort and trust in this relationship is important to me and to a good outcome for the jewellery we are creating together.


First you place your order.

We then start preparing everything for your precious piece. My team will arrange your personalised pack and we will post the kit to you within five business days.

Everything you need is in your kit which you can return to us via registered mail.


After your keepsake has arrived, we carefully sort, label and plan your bespoke piece.

You’ll receive a confirmation email from us within 24 hours.


A lot of work, soul and love goes into creating our memorial jewellery pieces. Our standard turn-around time is eight weeks from the moment we have received your mail.

If you’ve nominated an express service, we are working faster to produce your special item. Please ensure you’ve selected this at checkout.


You’ve trusted us with something of immense value and we take the utmost care of your precious keepsake while we are making your piece.

We’ll send you updates throughout the creation process, so you’ll always know how the project is progressing.


Our jewellery is so much more than just jewellery – it’s a story and a moment in time captured for you to keep forever.

Once completed, we’ll let you know it’s on its way via registered mail. All parcels require a signature upon arrival for additional security and peace of mind.


It’s been a privilege to be part of this process with you. I’d love to see a photo of you wearing it or displaying your artwork in your home, so please email or add to social media, using the hashtag #immeryours

Anja Letz memorial jewellery designer


Choosing a keepsake can be difficult, but I’m here to help. I’ve been working with clients to create beautiful and meaningful mementos together for more than 10 years. Our FAQ page has the answers to common queries, but if you need to know more, contact me below. I’d love to talk with you about how I can help.